Privacy policy

01Who we are

Tier 1 is an academic consulting agency, website tier1consulting.net (“we”). We are responsible for processing the personal data you share through the website and our contact channels.

For any questions about your data, write to hello.tier1consulting@gmail.com.

02What data we collect

Data you send us yourself. When you fill in the consultation form we receive: your name, Telegram, WhatsApp or phone number, school year or stage of study, the service you are interested in and (optionally) target countries or universities. We also receive information you send us via messengers, Instagram or email.

Data collected automatically. When you visit the website, technical data may be processed automatically: IP address, browser and device type, pages viewed and the referring source. Cookies and similar technologies are used for this (see section 05).

We do not ask for and do not knowingly collect payment details or other sensitive information through the website.

03Why we use data

• to contact you, arrange a consultation and answer your questions;
• to provide the services you agreed to: admissions strategy, application preparation, ongoing support;
• to understand which ads bring visitors to the website and to show ads to people who may find them useful;
• to send useful materials about studying abroad (deadlines, programmes, guides) – only if you have not opted out.

You can opt out of informational messages at any time: just send us “stop” in a messenger or by email.

04Who we share data with

We do not sell your data or hand it over to third parties. Access is limited to:

• technical services the website needs to work: hosting and form processing (Netlify);
• the Google and Meta advertising platforms (Google Ads, Facebook, Instagram) – as anonymised technical data via the Google tag and Meta Pixel;
• Microsoft Clarity – an analytics service that helps us understand how visitors use the website (clicks, scrolling, anonymised session recordings without the data you type);
• universities, schools and their application systems (such as UCAS or the Common App) – only as part of our services and only with your consent.

These services may process data outside your country, including in the EU and the US, with their own safeguards.

05Cookies, Google tag, Meta Pixel and Microsoft Clarity

Cookies are small files your browser stores on your device. We use them to make the website work properly, and for statistics and advertising. Cookies do not store your email address or other contact details.

The Google tag and Meta Pixel show us how many people came to the website from an ad and sent a request, and let us show ads to people who have already shown interest in our services. Microsoft Clarity shows which parts of the website are easy to use and which are not; it hides the text you type into forms and does not pass it to us.

06How long we keep data

We keep data from requests and correspondence for as long as we need it to contact you and provide our services, and no longer than three years after our last interaction – unless you ask us to delete it sooner.

07How we protect data

We limit access to data to the people who need it to work with you, use a secure connection (HTTPS) and services with strong encryption and account protection.

08Your rights

Under the data protection law of your country of residence, and for residents of the EU and the UK also the GDPR, you have the right to:

• find out what data we hold about you and get a copy of it;
• correct inaccurate data;
• ask us to delete your data or restrict its processing;
• object to processing, including for advertising and mailings;
• complain to the data protection authority in your country.

To use any of these rights, write to hello.tier1consulting@gmail.com – we will reply within 30 days.

09Data of minors

Many of our clients are school students. If the applicant is under 18, the request should preferably be sent by their parents or other legal guardians, or with their consent.

10Changes to this policy

We may update this policy from time to time. The current version is always published on this page, with the date of the update at the top. By using the website you agree to the terms of this policy.